FAQ
1
Can we visit your factory before placing an order?
Of course,we are always welcome to visit. Our factory is located in No.199 Industrial Park Road, Linwu County, Chenzhou City,Hunan Province,China.（HuNan Joysun New Energy Ltd.） Jiuhang as the subsidiary of Joysun is located in DongGuang, GuangDong.
2
Which certifications have you?
Wehave ISO 9001, ISO 14001,ISO45001,CE, IEC62133,UL,and UN38.3.
3
What’s your advantage compared with other suppliers?
a) High quality batteries: Our batteries are in enough capacity, true discharge rate ,lower in RI and good performance in wide temperature environments from -40℃ to 60℃
b) Better service: We have 13 years battery manufacture experience and have strong developing team to support OEM and ODM service.
4
Are your factory or trading company?
We are professional battery manufacturer with our own factory and brand. We provide all kinds of OEM/ODM services for clients all around the world.
5
What is your package looks like? Can I have the customized package?
We have factory's current standard package, customized print logo shall be complied to buyer's requirements, and the extra charges will be borne by the buyers, for more details, please contact us.
6
What is delivery time if we place an order?
It’s depends on the order quantities. Usually, we can deliver goods within 3 -5 working days for small orders. For bulk order, let's confirm when you place official order.
7
Can I get free sample?
Generally we don't provide free sample, but we can return sample cost when the buyer place the bulk order.
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Joysun Energy factory facility covers over 70,000 square meters, with a total building area exceeding 100,000 square meters. We are equipped with cutting-edge technology and skilled team of over 1,000 employees.
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Tel: +852-63674611/+86-181 2433 6939
Email: sales01@joysunenergy.com
Website: http://www.joysunenergy.com
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No. 99 Industrial Park Avenue, Linwu County, Chenzhou City, Hunan Province